Your Jacks Email Account

Email icon
Jacks Email

Your SDSU Jacks Email account is the official means of communication between SDSU and you. Administration, staff and professors use E-Mail to send important updates to students.
The account is provided by Microsoft's Office 365 program, so you will be redirected to an Office 365 sign in page. On the sign in page you will be asked to enter your Jacks email address. This will be in the format of your



MyState is your portal to all things SDSU. On MyState you can keep current on campus events, view important dates, purchase your parking pass, select your meal plan, load money on your MyJacks Card, find your textbooks and class schedule, and MORE.

SDState IT Support Center

SDState IT Support Center

Self-service tools, knowledge base articles, and forms to help campus members answer popular questions and request assistance or tools.

How to Get Support

Login to our SDState Support Center for a variety of help options:
  • Help Knowledge Base – Explore or search articles filled with how-tos, instructions, troubleshooting info, training options, and more
  • Service Catalog – Browse and request technology services SDState offers to campus members
  • Submit a Ticket – Submit your issues and it will be automatically routed to appropriate staff for follow-up

Popular Resources for Students

The top technology support articles for students are:

Technology Talk

Technology Talk

SDSU students have access to a variety of electronic accounts and resources - many of which they will access daily. They are often the primary gateways to important academic information and communication from the university, professors and advisors. We recommend that you activate and familiarize yourself with these accounts prior to registering for classes through SDSU. Be sure to track your login information and keep it in a safe and accessible spot for future reference.

If you are coming to Orientation, you are encouraged to bring your account credentials (logins, usernames, and passwords) with you. That way you'll already be one step ahead when you get here.
Get SDSU Connected

Step 1: Pick up your Account
  • Visit
  • Enter your Personal Email address and Date of Birth in the appropriate fields. Click Submit.
  • An email will be sent to your personal email address.
  • Check your email and click on the link to pick up your student Jacks account.
  • Remember your email for use with other sites listed below.
Step 2: Set up your Account
  • Visit
  • Enter your Email address and Student ID number in the appropriate fields. Click proceed. Not sure what your Jacks Email is? Check the Jacks Email Account page.
  • An email will be sent to your personal email.
  • Check your email and click on the link to reset password.
  • Enter your Email and create a password that is at least 15 characters. It must include at least one number. Click Reset Password.
  • Remember your email for use with other sites listed below.
Step 3: Setup DUO
  • DUO is the multi-factor authentication service SDSU provides to keep your account safe.
  • Visit the DUO area for instruction guides, tutorials, FAQs, etc.
Step 4: Login to Email
  • Visit
  • Log in using your Email address you picked up in Step 1.
  • Your password is the same one you set up in Step 2.
  • Download Office 365 Applications. Visit the Office 365 TDX article for detailed instructions and more information.
Step 5: Login To Mystate
  • Visit MyState
  • Click on "Sign In" in the top right corner.
  • Use your student email.
  • Log in into MyState.
  • Once you have logged into MyState…
    • Scholarships
    • Housing
    • New Student Orientation
    • Registration Self Service
    • D2L Note: You can access D2L after you have registered for classes.
Step 6: Login into Self Service
Sign in with your Jacks email to access each of these areas
Need Help?
If you are having trouble setting up any of your SDSU accounts, you can contact the Support Desk for help.
Submit a Ticket
Phone: (605) 688-6776
Summer Hours:         M-F 8:00am - 5:00pm
Spring/Fall Hours: M-Th 8:00am - 6:00pm
                                                   F 8:00am - 5:00pm


blue D2L icon

D2L is a portal to your online courses' (and many on-campus courses') materials. You can access course documents, quizzes, assignments, grades, and discussion boards.

Help Resources

The D2L/Brightspace help resource site covers Getting Started, Discussions, Courses, Quizzes, and more.
If you need assistance using D2L/Brightspace, please submit a ticket, call (605) 688-6776 or email the SDSU Support Desk.

Visit the D2L/Brightspace Status page to check service availability.

Undergraduate Catalog

Undergraduate Catalog

The Undergraduate Catalog is the guidebook to your academic programs. You'll find general education and major requirements, course description and academic policies. You can even create your own profile to save course info.

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